As of 03.04.2024

Bike Rental Hirt Summer 2024

The services are offered by Sporthaus Ski-Hirt GmbH & Co. KG (hereinafter Renting Company), which owns the rental objects. The rental conditions provide an integral part of the rental contract. With his signature or payment, the customer agrees to have read and accept the rental conditions without reserve. The conditions apply to our Online Shop, group reservations and also when renting from the rental stations at the resort:

1. Minimum age of customer

1.1. Children and teenagers under the age of 16 have to be accompanied by an adult. MTB and all-terrain bikes may be rented to children and teenagers under 16 years, who are not accompanied by an adult, only upon presentation of the written consent from the parents or legal guardian.

1.2. Generally only persons aged more than 16 years are permitted to ride our e-bikes.

2. Transfer of the rental objects

2.1. The customer receives the rental object in a clean condition and is safe for operation. Complaints on the part of the customer have to be made at the time of receipt and before use of the rental object.

2.2. The customer shall use the rental object in a roadworthy manner by adhering to legal regulations, especially the road traffic regulations. It is forbidden to cycle off beaten tracks and the rental object is to be used for the intended purpose only.

2.3. The rental object may be ridden only by the respective hirer and must not be transferred to third parties.

2.4. Without the written consent of the Renting Company, the rental object may not be used in competitions, in commercial traffic, for cycling to foreign countries or for illegal purposes.

2.5. One rental day includes the period from 9 am to 5 pm on one calendar day; it is not a 24-hour period.

2.6. The rental bicycles will not be issued on the evening prior to the rental day and returning the bicycles on the day after the rental day is also excluded!

3. Obligations of the Customer/Renting Company

3.1. The customer commits to caring for the rental object and to adhere to technical rules. Furthermore, he commits to storing the rental object in a safe place and to locking the bike. After 10 pm the rental object has to be stored in a closed off room.

3.2. An extension of the rental contract is only possible with the consent of the Renting Company and before the running rental contract expires. The Renting Company can refuse the extension request without providing reasons.

3.3. The customer commits to informing the Renting Company about any faults arising on the rental object during the contract period.

3.4. If, during the rental period, an electronic defect (please consult the workshop for operating errors) occurs on the rental object, which cannot be rectified, the hirer may claim a replacement bike or the reimbursement of the rental price, if all the bikes have been rented out. This is excluded, if the hirer has caused the defect (e.g. by dropping).

 3.5. A binding reservation is possible directly at the resort (including payment), by booking online in the Online Shop or by making an advance payment of 100% of the rental price per rental object. The rental objects are reserved for a maximum of 30 minutes after the agreed appointment. The deposit will not be refunded in case of no-show.

3.6. The customer is responsible for insurance. By signing the contract, the customer declares that he has sufficient insurance to cover the risk that cycling bears.

3.7. The use of the rental helmets, which are provided for free, occurs on a voluntary basis and at the user's own risk. The Renting Company does not assume liability in this regard.

3.8. Rental objects without lighting system may not be used in darkness or twilight.

4. Repair works

4.1. A defective rental object always has to be returned to the pick-up/return station. Any pick-up service used is subject to a charge. Refunds shall be made solely for electronic defects, which have not been caused by the hirer (see 3.4.).

4.2. If the damage is caused through improper handling of the rental object or by fault of the customer, the customer has to carry the repair costs.

4.3. In case of loss or damage of the e-bike key for battery and lock, a fee of 25 Euro is charged.

 5. Accident/Theft

5.1. The customer is obliged to inform the Renting Company immediately, if the rental object has been as involved in an accident or if it was stolen. In case of accident the customer has to present a detailed written accident report with accident sketch to the Renting Company. The accident report has to include the name and address of the persons involved, of possible witnesses, and the registration plate numbers of any cars that might have been involved.

5.2. In case of theft the customer has to report the theft to the police immediately. The Renting Company has to be informed of which police station and the theft number. The customer is responsible for any arising costs. The current market value of the rental object will be charged.

6. Liability

6.1. The equipment owner shall be liable only in case of gross negligence.

6.2. The customer has to return the rental object in the same condition as it was handed over at the start of the rental contract.

6.3. The customer assumes liability for culpable damage to the rental object and for breach of contractual obligations. In this case, the customer will also be charged for incidental damage costs.

6.4. If a third party compensates the Renting Company for the damage caused, the customer is released from any liability for compensation to the Renting Company.

7. Return of rental objects 

7.1. The customer has to return the rental object to the pick-up station of the Renting Company by the end of the contract term.

7.2. An extension of the contract period requires the consent of the Renting Company before the running rental contract expires.

7.3. If the rental object is not returned punctually, the customer will be charged the daily rental fee for each started day, and, if applicable, also for any other financial damage that might arise.

7.4. The Renting Company has the right to claim for any faults that were caused by the customer, up to 3 working days after returning the rental object.

7.5. The rental object and any associated accessories must be returned at the place of issue. Otherwise a fixed-rate transport charge of a minimum of €10.00 per bike is estimated, if the return location is one of our rental stations. If the rental object is left at another location, the costs incurred for engaging a transport company shall be charged directly to the hirer.

7.6. Even if the rental object is returned early, no refund shall be made and the payment shall remain with the renting company. Rental time not used shall not be refunded.

8. Special rent conditions for e-bikes

8.1. E-bikes are rented to persons from 16 years only.

8.2. If the rent duration is more than one day, the customer has to recharge the e-bike battery over night for about 4 hours in order to guarantee operation of the bike on the following day. For this purpose, in case of a rent duration of more than one day, the customer receives a charging station without any surcharge.

9. Trailers for children

9.1. The minimum age for cycling a bike with trailer is 16 years. Only children aged 2 to 6 may be transported in a trailer (maximum load capacity needs to be respected). The renting company accepts no liability for the transport. The transport of animals of any kind whatsoever is not permitted.

10. Reservations

10.1 Reservations become valid on receipt of the amount stated on the invoice. If a reservation is not paid in advance, the dealer shall be entitled<strong/> to rent out the bicycle to other customers.

10.2 Reservations for several days shall be cancelled, if the rental object is not collected on the first day of the reservation.

11. Cancellations of online bookings, reservations by bank transfer or paid at the resort

11.1 A reservation may be cancelled under the following conditions:

  • For cancellations 15 days in advance refund of the rental deposit paid, less a processing fee of 5%
  • For cancellations 14-7 days in advance refund of 50% of the rental deposit paid
  • For cancellations 6-2 (= 48 hours) days in advance refund of 25% of the rental deposit paid
  • For later cancellations no refund of the rental deposit paid
  • Bei Stornierung wegen Verletzung oder Krankheit des Mieters vor Mietbeginn erfolgt unter der Voraussetzung der Vorlage eines ärztlichen Attests eine Erstattung der Mietgebühr für die verletzten/erkrankte Person abzgl. einer Bearbeitungsgebühr von 10% der Mietkaution bzgl. mindestens € 5,00.

Reservations must be cancelled in writing by e-mail to

11.2 For cancellation on the first day of rental all advance payments made are forfeit. Even in the event of return earlier than agreed, the hirer has no claim to reimbursement.

11.3 On presentation of a medical certificate the fees already paid for any subsequent days shall be refunded. This applies only to injured or ill persons.

12. Groups

12.1. A minimum of ten or more persons is considered a group.

12.2.   Separate cancellation conditions apply to group reservations.

12.3. Reservations become binding on the bank transfer of the sum stated in the invoice, to a minimum, however, of an advance payment of 50% of the total amount. The deposit has to be paid to our account 14 days prior to the start of the rental contract. Amendments with respect to the bank transfer and deposit require the agreement of the renting company. In the event of non-payment of the deposit, the renting company is entitled to rent out the rental objects to other customers.

12.4. The balance of the total rental deposit must be paid on handover of the rental objects.

13. Cancellation conditions for groups

13.1. In the case of cancellation of the entire booking up to on week in advance we charge 10% of the total rental costs as a cancellation fee. Cancellation must be declared in writing to

13.2. In the case of later cancellation within this period, the deposit paid shall be retained by the renting company.

 14. Conclusion

14.1. The rental price must be paid in full by the hirer on handover of the rental object.

14.2. A deposit or a personal document must be lodged on the issue of every rental object. This must be implemented by the respective employees in the rental stations. If the rental object is returned to the original rental station without damage, the deposit will be refunded. If you return the rental object at a different rental station, the deposit will be retained as a transport fee. If the renting party causes damage to the material, the deposit will be retained as advance payment for the repair costs.

14.3. Additional agreements have not been made; changes and additions to the contract have to occur in writing. This is also valid for this stipulation.

14.4. If individual provisions of the contract should be or become invalid, the validity of the remaining provisions shall not be affected thereby.